Transcripts FAQs

Questions and Answers for:

• Current Students
  
• Alumni/Former Students
  
• Parents
  

   Current Students

What is a transcript?

A transcript is a comprehensive record of your DePaul academic progress, including coursework, grades and degrees earned.  Credit hours earned through transfer work and exams are not listed in detail, but do appear as cumulative totals.

 

What are the different forms of transcripts I can request?

Currently DePaul University offers students the choice of requesting two different forms of the official academic record. Students can request their transcripts in the original “paper” form or they can opt to request the new “electronic “(PDF) form.  Please note: If you are a Barat or pre-1981 student, the electronic version of the transcript is not available for processing.

 

What is an electronic transcript?
An electronic transcript is a PDF copy of your transcript that is available online via email.  You order the transcript as you would any other transcript; however an email address is provided rather than a postal address.  The recipient receives an email which explains how to access the transcript. Please note: electronic transcripts are only official in their electronic form and cannot be duplicated.

 

Is an electronic transcript considered "real"?
The electronic transcript is secured and is verified by GeoTrust that the document was originated by DePaul University.  In addition any attempt to alter the transcript the transcript is noted and the transcript is made invalid.

 

What does it mean that my order is “On hold for Consent to release educational records?”
This status is applied automatically to all orders pending the receipt of your signed consent

form. Please note that it may take up to 24 hours after you have faxed your consent form for it to be linked to your account and the hold to be lifted. For more information about FERPA, please click here.

 

If I completed course work prior to 1981, can I request an electronic transcript?
No, this service is available only to students who attended and/or completed course work after autumn 1981.  Course work completed prior to 1981 is not in a format that allows it to be transmitted as part of an electronic transcript PDF.

 

If I attended both DePaul and Barat College, can I request an electronic transcript?
No, this is only available for DePaul coursework completed after autumn 1981.

 

Is there a charge for transcripts?

DePaul University does not charge for transcripts.  However, external fees apply for students who do not have access to Campus Connection and students who are requesting special handling. 

 

How long does it take to process a transcript?

Transcripts are processed in the order they are received.  Unless you have a financial or other transcript hold, requests are normally processed within 1 – 2 business days, except during peak times of high volume or records that may require additional handling. Transcripts are sent as soon as they are processed.  Please note: processing time does not reflect delivery time.

 

How long does it take to process an electronic transcript?

Electronic Transcripts are processed in the order that they are received. Unless you have a financial hold, your consent form has not been received, or in cases where additional handling may be required, these requests are normally processed within 1-2 business days.  Except during peak times of high volume or records that may require additional handling. Please Note: A signed “Consent” to release educational record form must be signed and returned. This document must be accompanied by a photo id card (Drivers license, State identification card, or DePaul Id).

 

When would it take longer to process a transcript?

Transcripts may take longer to process if:

Request is made during times of high volume (e.g. at the end of a term)

Recipient address is missing information

Transcripts cannot be processed if:

Student has a financial hold (to resolve this issue, contact Student Accounts at studentaccounts@depaul.edu).

Student has requested over 10 transcripts within 1 year (to resolve this issue, contact DePaul Central at dpcl@depaul.edu)

Student has failed to sign and return the “consent to release educational records form” (to resolve this issue, please go to Campus Connect and proceed to”Online Transcripts” or contact DPCL@depaul.edu).

 

How many transcripts can I request?

You may request up to ten (10) copies of your transcript per year, between July 1^st and June 30^th.  If you require more than 10 transcripts in a given year, please contact DePaul Central at dpcl@depaul.edu.

 

Can I pick up my transcript?

Transcripts are not able to be picked up.  If immediate delivery is needed, the student will need to order their transcripts through the DePaul University (Avow Systems) website and request an electronic transcript or choose between the express delivery options listed above for a paper transcript.  Further questions should be addressed to DePaul Central at dpcl@depaul.edu.

 

Why does my transcript not have a stamped seal along the back?

DePaul transcripts are issued in tamper-proof envelopes and are official without the Registrar’s stamp across the seal.  For further questions, please contact DePaul Central at dpcl@depaul.edu.

 

Why does my transcript have ‘Issued to Student’ stamped on it?

Transcripts that are sent to the student are stamped as being ‘Issued to Student’.  If you require transcripts without this stamp, please send them directly to the intended recipient.  Please note: any recipient address that includes the student’s name will be stamped as ‘Issued to Student’, even if sent to a professional or academic institution.

 

 

What if I have an LSAC (AMCAS, SOPHAS, etc.) form to enclose?

A DePaul transcript envelope includes only your official transcript.  Additional documentation must be submitted separately.  Application and/or account numbers required by LSAC (AMCAS, SOPHAS, etc.) should be entered in the address field just below the recipient space.

 

Can I request an unofficial transcript or record of coursework?

Your Course History Report is instantly available through Campus Connection and provides an unofficial listing of all your courses, grades, and credits taken Autumn 1981 to present.

 

If I am receiving my undergraduate degree from DePaul and am applying for a DePaul master’s degree program, do I need to submit my official transcripts?

Students who have earned an undergraduate degree at DePaul and are applying to one of DePaul’s graduate schools are not required to submit the official DePaul transcript.  The graduate admissions office has access to your academic information.

 

 

For which institutions does DePaul hold custodial records?

Barat College

Barat College of the Sacred Heart (from Barat College custodial records)

Duchense (from Barat College custodial records)

DePaul Academy High School

DePaul Secretarial School

DePaul Home Study Extension

St. Anthony Hospital School of Nursing

St. Joseph’s Hospital School of Nursing

St. Francis Hospital School of Nursing

St. John’s Hospital School of Nursing

 

What if I have a question about the details/coursework of my custodial transcript?

As custodian, DePaul makes no judgment as to the validity, content or rigor of any course or program represented in these documents.  DePaul can only issue the record as it was given to DePaul.  Therefore, as custodian, DePaul cannot provide degree or enrollment verifications for custodial institutions.  For further questions, contact DePaul Central at dpcl@depaul.edu.

 

My Campus Connect account has been deactivated.  Can I reactive it in order to request transcripts?

Yes. If you had a campus connect account you will need to contact ID Card Services in-person. They will be able to reset your account password and user id number or provide you with updated information that will allow you access.

 

 

What if I decide to remove my authorization to release documents?
Send a fax or letter to Student Records requesting that your authorization to release future documents be removed.

Fax:       (312) 362-5143 (this should only be used to remove consent)
Mail:     DePaul University
              Office of Student Records
              1 East Jackson Blvd
              Chicago, IL  60604
If you have any questions, please contact DePaul Central at dpcl@depaul.edu.  In addition, Live Chat is available via the depaulcentral.depaul.edu website from 10-4 daily.

 

How do I resolve a Financial Hold issue? 
You will need to speak with a counselor in Student Accounts if you have a financial hold on your record and they will assist you.  Contact Student Accounts at 312-362-6628 or StudentAccounts@depaul.edu.

 

What if I decide to remove my authorization to release documents?
Send a fax or letter to Student Records requesting that your authorization to release future documents be removed.

Fax:       (312) 362-5143 (this should only be used to remove consent)
Mail:     DePaul University
              Office of Student Records
              1 East Jackson Blvd
              Chicago, IL  60604
If you have any questions, please contact DePaul Central at dpcl@depaul.edu.  In addition, Live Chat is available via the depaulcentral.depaul.edu website from 10-4 daily.

 

What if I am having problems accessing my PDF transcript?
For security reasons, some internet browsers restrict downloads.  Make sure that you are able to download files from the internet.  Also, if you are using a Mac, the default PDF viewer (Mac Preview) will not open a certified PDF.  You will need to download the latest free PDF Reader from Adobe.

 

   Alumni/Former Students

What is a transcript?

A transcript is a comprehensive record of your DePaul academic progress, including coursework, grades and degrees earned.  Credit hours earned through transfer work and exams are not listed in detail, but do appear as cumulative totals.

 

What are the different forms of transcripts I can request?

Yes. Currently DePaul University offers students the choice of requesting two different forms of the official academic record. Students can request their transcripts in the original “paper” form or they can opt to request the new “electronic “(PDF) form.  Please note: If you are a Barat or pre-1981 student, the electronic version is available for processing.

 

What is an electronic transcript?
An electronic transcript is a PDF copy of your transcript that is available online via email.  You order the transcript as you would any other transcript; however an email address is provided rather than a postal address.  The recipient receives an email which explains how to access the transcript. Please note: electronic transcripts are only official in their electronic form and cannot be duplicated.

 

Is an electronic transcript considered "real"?
The electronic transcript is secured and is verified by GeoTrust that the document was originated by DePaul University.  In addition any attempt to alter the transcript the transcript is noted and the transcript is made invalid.

 

If I completed course work prior to 1981, can I request an electronic transcript?
No, this service is available only to students who attended and/or completed course work after autumn 1981.  Course work completed prior to 1981 is not in a format that allows it to be transmitted as part of an electronic transcript PDF.

 

If I attended both DePaul and Barat College, can I request an electronic transcript?
No, this is only available for DePaul coursework completed after autumn 1981.

 

Is there a charge for transcripts?

DePaul University does not charge for transcripts.  However, external fees apply for students who do not have access to Campus Connection and students who are requesting special handling. 

 

How long does it take to process a transcript?

Transcripts are processed in the order they are received.  Unless you have a financial or other transcript hold, requests are normally processed within 1 – 2 business days, except during peak times of high volume or records that may require additional handling. Transcripts are sent as soon as they are processed.  Please note: processing time does not reflect delivery time.

 

How long does it take to process an electronic transcript?

Electronic Transcripts are processed in the order that they are received. Unless you have a financial hold, your consent form has not been received, or in cases where additional handling may be required, these requests are normally processed within 1-2 business days.  Except during peak times of high volume or records that require additional handling. Please Note: A signed “Consent” to release educational record form must be signed and returned. This document must be accompanied by a photo id card (Drivers license, State identification card, or DePaul Id).

 

When would it take longer to process a transcript?

Transcripts may take longer to process if:

Request is made during times of high volume (e.g. at the end of a term)

Recipient address is missing information

Transcripts cannot be processed if:

Student has a financial hold (to resolve this issue, contact Student Accounts at studentaccounts@depaul.edu).

Student has requested over 10 transcripts within 1 year (to resolve this issue, contact DePaul Central at dpcl@depaul.edu)

Student has failed to sign and return the “consent to release educational records form” (to resolve this issue, please go to Campus Connect and proceed to ”Online Transcripts” or contact DPCL@depaul.edu).

 

How many transcripts can I request?

You may request up to ten (10) copies of your transcript per year, between July 1^st and June 30^th.  If you require more than 10 transcripts in a given year, please contact DePaul Central at dpcl@depaul.edu.

 

How long does it take to process an electronic transcript?

Electronic Transcripts are processed in the order that they are received. Unless you have a financial hold, your consent form has not been received, or in cases where additional handling may be required, these requests are normally processed within 1-2 business days.  Except during peak times of high volume or records that may require additional handling. Please Note: A signed “Consent” to release educational record form must be signed and returned. This document must be accompanied by a photo id card (Drivers license, State identification card, or DePaul Id).

 

Can I pick up my transcript?

Transcripts are not able to be picked up.  If immediate delivery is needed, the student will need to order their transcripts through the DePaul University (Avow Systems) website and request an electronic transcript or choose between the express delivery options listed above for a paper transcript.  Further questions should be addressed to DePaul Central at dpcl@depaul.edu.

 

Why does my transcript not have a stamped seal along the back?

DePaul transcripts are issued in tamper-proof envelopes and are official without the Registrar’s stamp across the seal.  For further questions, please contact DePaul Central at dpcl@depaul.edu.

 

Why does my transcript have ‘Issued to Student’ stamped on it?

Transcripts that are sent to the student are stamped as being ‘Issued to Student’.  If you require transcripts without this stamp, please send them directly to the intended recipient.  Please note: any recipient address that includes the student’s name will be stamped as ‘Issued to Student’, even if sent to a professional or academic institution.

 

What if I have an LSAC (AMCAS, SOPHAS, etc.) form to enclose?

A DePaul transcript envelope includes only your official transcript.  Additional documentation must be submitted separately.  Application and/or account numbers required by LSAC (AMCAS, SOPHAS, etc.) should be entered in the address field just below the recipient space.

 

Can I request an unofficial transcript or record of coursework?

Your Course History Report is instantly available through Campus Connection and provides an unofficial listing of all your courses, grades, and credits taken Autumn 1981 to present.

 

If I am receiving my undergraduate degree from DePaul and am applying for a DePaul master’s degree program, do I need to submit my official transcripts?

Students who have earned an undergraduate degree at DePaul and are applying to one of DePaul’s graduate schools are not required to submit the official DePaul transcript.  Please contact the graduate admissions office to verify the specific program requirements for admissions.

 

For which institutions does DePaul hold custodial records?

Barat College

Barat College of the Sacred Heart (from Barat College custodial records)

Duchense (from Barat College custodial records)

DePaul Academy High School

DePaul Secretarial School

DePaul Home Study Extension

St. Anthony Hospital School of Nursing

St. Joseph’s Hospital School of Nursing

St. Francis Hospital School of Nursing

St. John’s Hospital School of Nursing

 

What if I have a question about the details/coursework of my custodial transcript?

As custodian, DePaul makes no judgment as to the validity, content or rigor of any course or program represented in these documents.  DePaul can only issue the record as it was given to DePaul.  Therefore, as custodian, DePaul cannot provide degree or enrollment verifications for custodial institutions.  For further questions, contact DePaul Central at dpcl@depaul.edu.

 

My Campus Connect account has been deactivated.  Can I reactive it in order to request transcripts?

Yes. If you had a campus connect account you will need to contact ID Card Services in-person. They will be able to reset your account password and user id number or provide you with updated information that will allow you access.

 

   Parents

Due to FERPA and privacy laws, we are only allowed to disclose this information regarding student transcripts to the student. Please have your son/daughter consult their unofficial transcript on Campus Connect (under the For Students tab) or contact DePaul Central for this information.